Responsible gambling – Canada

Gambling should stay entertainment.

When gambling stops being fun, stop. These resources – 24/7 provincial helplines, official self-exclusion programs and limit-setting tools – are free, confidential, and available in every Canadian province.

Immediate help

These lines are free, confidential, 24 hours a day.

Helplines by province

Limit-setting tools

iGO-licensed operators in Ontario must offer these tools. In other provinces, availability varies – check account settings.

  • Deposit limitsdaily, weekly, monthly
  • Wager limitsper bet or per session
  • Loss limitsnet loss ceiling
  • Session reminders
  • Temporary self-exclusion24 hours, 7 days, 30 days
  • Permanent self-exclusion

Frequently asked questions

How can I self-exclude from an online casino in Canada?+

Every licensed operator must offer individual self-exclusion in account settings. For multi-operator exclusion, use your province's registry: iGaming Ontario (iGO), GameSense in BC, or Loto-Québec's self-exclusion registry.

Who should I call in a gambling emergency?+

For Ontario: ConnexOntario at 1-866-531-2600 (24/7, free, confidential). For Quebec: Jeu aide et référence at 1-800-461-0140. Other provinces have their own lines – see the list below.

Are casino winnings taxable in Canada?+

No. Gambling winnings are generally non-taxable for recreational players in Canada. Professional players may be taxed. Consult a tax advisor for your specific situation.

Which limit-setting tools are mandatory?+

iGO-licensed operators (Ontario) must offer deposit, wager, loss and session limits, plus immediate self-exclusion. Requirements vary across other provinces.

What is the legal age for online casino gambling?+

19 in most provinces. Exceptions: 18 in Alberta, Manitoba, and Quebec.